Resolving Account Restriction Issues During Sign-Up » ZipWP

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Resolving Account Restriction Issues During Sign-Up

If you are seeing the message “Your account is currently restricted” while trying to sign up for ZipWP, this article will guide you through the necessary steps to resolve this issue.

Understanding the Issue

This message appears when there is a restriction on your account or if the account was previously deleted. To continue using ZipWP, we need to manually remove these restrictions.

Why can’t you recreate your account immediately if it was deleted?

To maintain the integrity and security of our user data, our system prevents immediate recreation of deleted accounts. This helps us manage potential misuse and ensures that all account-related activities are secure and properly monitored

Steps to Resolve the Issue:

  • Please reach out to our support team for assistance. You can contact us from here.
  • To expedite the process, please provide us with the following information:
    • Did you previously delete your account? 
    • What was your last interaction with the ZipWP platform?

Please note that the removal of restrictions is a manual process. Our team will work diligently to resolve the issue as quickly as possible. However, it may take a few days. Your patience and understanding during this time are greatly appreciated.

Conclusion

We understand that account restrictions can be frustrating, and we are here to help you resolve them as swiftly as possible. if you provide us with detailed information about your recent interactions with your account, you can help us expedite the process. Thank you for your cooperation and patience.

If you have any further questions or concerns, please do not hesitate to contact our support team.

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